SealedTunnel Troubleshooting

TIP

If you are having specific issues with your SealedTunnel/STLinks not covered in this documentation, please contact your Xiid representative.

Restarting the STLink Service

Occasionally, the STLink service may need to be restarted.

Windows

After the STLink is installed, you will have a service listed for xiid-h2stlink (the exact service name may vary depending on your STLink version).

You can open Task Manager (CTRL+SHIFT+ESC) and click the Services tab to view the STLink service.

You can right-click the STLink service to start, stop, or restart it.

macOS and Linux

To start the STLink service, run the following command:

macOS

sudo launchctl load /Library/LaunchDaemons/com.xiid.xiid-h2stlink.plist

Linux

sudo systemctl start xiid-h2stlink.service

To stop the STLink service, run the following command:

macOS

sudo launchctl unload /Library/LaunchDaemons/com.xiid.xiid-h2stlink.plist

Linux

sudo systemctl stop xiid-h2stlink.service

To view the status of the STLink service, run the following command:

macOS

sudo launchctl print system/com.xiid.xiid-h2stlink

Linux

sudo systemctl status xiid-h2stlink.service

Accessing STLink Logs

Please see the Xiid Logs page for information on accessing STLink logs.